Terms & Conditions
Registration & Payment Policy
Please click here to view a copy of our Registration & Payment Policy.
Frequently Asked Questions
How do I enrol my child at South Durham Gym?
South Durham Gymnastics operate from a waiting list for each of their recreational classes. Parents/guardians are required to enrol their child online (www.southdurhamgym.co.uk/register) and select the classes they may wish to attend. When a space becomes available in the appropriate class, an email invitation will be sent. To guarantee the space in the class, the invite must be accepted, and invoice paid before the invite expires; failure to complete this process fully will result in the space being offered to the next person on the waiting list.
Can my child have a trial session before deciding committing to a full block of sessions?
Due to the demand of our classes we request full payment at the time of signing up, therefore the child will not have the option of a trial session beforehand. However, if within the first week from the start of your classes, your child decides they do not wish to continue, we will offer a refund (for further details, see our ‘Registration & Payment Policy’).
Can I watch my child’s lesson?
We have a large viewing gallery in our gymnastics centre; this is located upstairs alongside the SD Diner. Please note that photography and videoing is not permitted.
PLEASE NOTE: Due to COVID-19 the viewing gallery is currently closed. The SDG team are working very hard in partnership with Durham County Council to reopen the viewing gallery as soon as possible, in line with social distancing guidelines.
What are gymnasts expected to wear when attending their sessions?
All children should wear either leggings/shorts, t-shirt or a leotard. Long hair must be tied back, and no jewellery is to be worn. If your child has their ears pierced, and the earrings cannot be removed, they must be covered with tape/plasters before entering the gym.
Children participating in trampolining should wear socks; those participating in gymnastics should be bare foot.
Do classes run through the school holidays?
All of our recreational classes continue to run throughout half terms and the Easter school holidays, but break at Christmas (2 weeks) and Summer (4 weeks). During the Easter and Summer holidays, we run additional sessions & camps.
We are going on holiday for two weeks during term time, can we have a credit/refund for these two weeks?
Unfortunately, no. Fees are payable for the full block in advance and credit/refunds are not given for missed lessons.
If we are unable to attend a lesson for one week, can we swap to another?
No, classes are non-transferable.
Can non-members attend holiday camps?
All camps are open to members and non-members alike, and spaces are offered on a first come, first serve basis.
My child would like to do more gymnastics, is this possible?
Absolutely! If your child is already taking part in recreational sessions, during the next re-registration period, simply call/pop to the office and ask for your child to be added to an additional session.
We also offer Private Lessons and Holiday Camps during the Easter and Summer holidays. This as a fantastic way of increasing your child’s skill level.
I have missed the re-registration period; can my child still take part in their class?
Unfortunately, if you have missed the opportunity to re-book your child into their class during the re-registration period, we cannot guarantee your child a space. If you call the office on 01388 811877 ASAP, we may be able to find you a space in an alternative class.